Creating a safe community of car renters and owners comes down to a few simple steps.
We strive to create a community you can feel safe in. At Rentecarlo our number one goal is the safety of our renters and our owners. It is a commitment we feel is vital not only to the improvement of our service but in creating a happy place for everyone. How do we do this? With a simple set of guidelines that are pretty easy to follow. Check them out below.
Profile pictures help to build trust between members of the Rentecarlo community and also helps you to recognise the owner renter at the start of the rental!
Please make sure your profile picture meets the following guidelines:
Here at Rentecarlo we want to ensure that everyone has a great rental experience and enjoys being a part of our community. This means that rude or threatening behaviour will not be tolerated and we ask that you are polite and friendly when interacting with one another. Please let us know at any time if you feel a member of the Rentecarlo community behaves inappropriately towards you.
The following behaviour will not be tolerated on Rentecarlo, and will lead to immediate account suspension:
We’re really proud of the wonderful car sharing community we have built and appreciate your help in keeping it a safe and friendly place.
We verify the identity of all owners and renters before they are allowed to list their car or make a request. We also check that all renters meet the strict driving record and insurance claim history set by our insurance partner, Admiral. You can read more about how we verify our members in our terms and conditions.
Here at Rentecarlo we care about the safety of all of our users. All renters are pre-verified before they can make a request and owners before they can list their car. Please remember to follow these guidelines to help you stay safe and have a great rental experience: