We recommend that you keep either a physical or digital copy of our certificate of motor insurance to hand during your rental as proof of insurance. You can access this at any time before or during the rental by going to My Rentals.
You can browse cars in your area using the map function and filter by budget, make or body type. Just click on the car for more details. Once you have found a car you like, follow these simple steps:
We recommend contacting four or five owners near you to increase your chances of finding an available car, especially if you are booking last minute.
Currently there is no option to add additional drivers to your rental/insurance. Only the renter is allowed to drive the vehicle hired through Rentecarlo.
When booking a car on Rentecarlo, you will be given the option to choose your excess. This can range from £100 to £3,000, depending on your age and the type of car. Please note that renters under the age of 25 have a minimum excess of £500.
This amount is the most you will be liable to pay in the event of a claim, following damage to the car you have rented.
Please be aware that with high end and luxury vehicles the excess is reserved along with the deposit when the booking is made. This will be released after the rental has ended as long as there is no claim.
Accidents happen. If you are involved in an incident with another vehicle stop, and once safe to do so exchange insurance details with the other driver. You should report the incident to Admiral as soon as possible on the telephone number provided below and notify the Car Owner immediately afterwards.
As a renter, you may be liable to pay the excess multiple times if you are involved in multiple incidents during the rental period.
All the information needed in case of an accident is on your booking details for each rental, which are sent to your email address.
|If the insured vehicle breaks down||0330 134 3203|
|If the insured vehicle has been involved in an accident||0330 134 8647|
|To make a claim on the Windscreen Cover||0330 134 8647|
There is no problem with you having a tracker or telematics device in your car however we do require you to make the renter aware of this device and what it tracks before the booking is confirmed.
If your telematics device is as part of a “black box” insurance policy please check with your insurance provider if they have any restrictions regarding renting out your vehicle on a peer to peer platform such as Rentecarlo.com
The Renter is responsible for any fines or tickets they incur during the rental. If you receive a notification from the authorities you should notify Rentecarlo and forward us the ticket. You should inform us of any penalty charge notices as soon as they are issued to you and within 21 days of the date of issue to give the renter enough time to challenge it.
In the unlikely event of this happening we’ve got you covered! Admiral, our insurance partners, will arrange for the necessary repairs and, if appropriate, provide you with a courtesy car if your vehicle is being repaired by an Admiral approved repairer.
If your car is written off or stolen and unrecoverable Admiral will pay out market value for your vehicle.
Please follow these steps to update your calendar:
Rentecarlo will provide you with recommended hourly, daily and weekly rates. However as the owner you are in full control of the rates and you can change them how you like. You can edit these rates at any time. From 12/04/17 we are removing the commission from all rentals!