Insurance & safety

Last modified 3 months ago

Rentecarlo Insurance is a fully comprehensive insurance cover, which also includes 24/7 roadside assistance in case of a breakdown during the rental period. Our insurance replaces the car’s current annual insurance for the duration of the rental and is automatically created when a booking is completed.


  • Your regular insurance will not be affected if something happens during the rental period.
  • The renter pays for insurance before the rental period and it is included in every rental.
  • Fully Comprehensive cover:
    • The Renter is the insured person
    • 3rd party liability is £5m for material damage and unlimited for injuries
    • Personal Injury cover up to £5,000
    • Windscreen cover is included
    • The Owner is covered as a 3rd party
    • The owner will be indemnified for damages made to their vehicle during a rental (incl. Fire & Theft)
  • The renter is provided with 24/7 breakdown assistance and roadside recovery by Call Assist in collaboration with Admiral.
  • Replacement vehicle provided by Admiral in the event of a claim if the car is repairable (subject to terms and conditions)


Renter Criteria

Car renters must be:

  • Be between 21 and 70 years of age
  • Must be a permanent UK resident
  • Renters must have held a full driving licence for a minimum of 12 months
  • Have no more than 6 penalty points on their driving licence in the last 5 years
  • Have had no more than 2 fault claims in the last 3 years, or 3 non-fault and fault claims in total in the last 3 years
  • For non-UK licences; hold a valid car licence for the following countries, EU, USA, Andorra, Australia, Barbados, British Virgin Islands, Canada, Falkland Islands, Faroe Islands, Gibraltar, Hong Kong, Japan, Monaco, New Zealand, Republic of Korea, Singapore, South Africa, Switzerland and Zimbabwe
  • Have no bans or no more than two speeding convictions and no unacceptable endorsements (the only acceptable licence endorsements are those beginning SP, CU and TS)
  • Have sufficient funds to cover the excess and any fees that may occur during the rental
  • Some cars have an age limit of 24
  • To hire a Luxury-group car, the following criteria must be met:
    • Aged 28 or over
    • Have held a full UK driving licence for a minimum of 3 years
    • Maximum of 6 points in the last 3 years
    • Maximum of 2 non-fault claims, or 1 non-fault and 1 fault claim in the last 5 years

Car Criteria

For a car to be listed on Rentecarlo, it must meet the below criteria:

  • Must have a market value between £1,000 and £250,000
  • Must have an annual insurance policy in force at all times
  • Must be no more than 20 years of age
  • Vehicle must fall between groups 1 – 50
  • Must be owned by a UK resident, who is the owner of & registered keeper of the vehicle with the DVLA as verified through the MIAFTR database, and be a private individual or sole trader, not a company.
  • The Owner’s vehicle must not be purchased as part of a lease agreement unless the lease company has specifically agreed to allow the Owner to participate in a peer to peer car sharing scheme. Proof of agreement by the lease company must be sent to
  • Must have a valid MOT
  • Must have no more than 8 seats
  • The owner must pass the verification process and not have any non-motoring criminal convictions
  • Foreign registered vehicles may not participate
  • Vehicle must be a private motor car manufactured to carry up to 8 passengers, which is designed solely for private use and has not been constructed or adapted to carry goods or loads.
  • Vehicle does not have any modifications, unless they form part of the manufacturer’s standard specification, or those permitted for wheelchair accessible vehicles


Van Criteria

  • Maximum vehicle value is £60,000.
  • Vehicle must fall between groups 1 – 50.
  • Value must be declared by owner at time of sign up.
  • Vehicle must fall into a category that can be driven on a valid Car licence. Maximum vehicle age is 20 years.
  • Maximum vehicle weight is 3500 kg.
  • Vehicle cannot have more than 9 seats including the driver’s seat.
  • Vehicle cannot be a high sided or a flat bed vehicle and must be on the specified list supplied by Admiral to Rentecarlo from time to time.
  • Vehicle cannot be a panel van, camper van or camper van conversion.
  • A valid annual UK comprehensive Insurance policy is in place separate to the cover provided  by Admiral for Rentecarlo.
  • Vehicle must be owned and registered to a private individual or a sole trader. Vehicle does not have any modifications, unless they form part of the manufacturer’s standard specification, or those permitted for wheelchair accessible vehicles. Use is limited to Social Use or Social and Commuting.

All vehicles are listed and ready for hire on a next-day basis.


Rental criteria

  • Rental periods must not exceed 28 days. An additional booking must be made if the rental period is more than 28 days
  • The insurance cover is for rentals taking place within the UK only

To read more about our insurance product:

Read the Key facts

Read the Policy booklet